Effective Date: 01.01.2025

At Eutopia Online (https://eutopia-online.com), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you contact us to inquire about our services.

1. Information We Collect

We collect and store the following information when you submit a service inquiry through our website:

• Name
• Email address
• Phone number
• Details of your inquiry or service request

We only collect this information directly from you when you voluntarily provide it.

2. How We Use Your Information

We use the information we collect to:

• Contact you regarding your service inquiries
• Provide the information or services you requested
• Improve customer service and support

We do not use your information for marketing purposes unless you have given explicit consent.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

• Service Providers: To trusted third-party service providers who assist us in responding to your inquiries
• Legal Requirements: If required by law or to protect our rights and security

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate information
• Request deletion of your data, subject to legal obligations

To exercise these rights, please contact us at support@eutopia-online.com .

6. Retention of Data

We only retain your personal information for as long as necessary to fulfill your service request or comply with legal obligations.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@eutopia-online.com